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Resident Resources







  • Public Safety/Wildfire Presentation (Tom Cashion, GRF Public Safety Manager)

  • Active Shooter Safety:  "Run - Hide - Fight" video from FBI.

  • Wildfire Preparedness & Evacuation - How to get Ready

  • Shelter info - post-disaster or evacuation:  Text “shelter94595” to 43362 for open nearby shelters

  • Rossmoor Emergency Information form - The information requested is for each unit/manor.  In case of an emergency, to assist you or to notify the proper person (for Rossmoor Member Records).

  • Register your Key Lock box CODE with Fire Department - Call 1 (925) 941-3300 (ask for "Dispatch" or press "0.")  Or, email them with code information.  Inform Rossmoor Public Safety those you have given code to - FORM (Public Safety does NOT keep codes in their system.  Only Fire Department)  More info

  • Front Door Evacuation Notice

  • Rossmoor Insurance BROCHURE:  "What is covered and what is not"

  • EPO/RED CROSS BLOOD DRIVES - Sign up (when asked for "zip code" type in rossmoorca).  Donor Tip Sheet.  For more information, contact Colene Trinterud: Email:

  • Know Your Fire Evacuation Zone # - Have a Fire Evacuation Plan (from GRF) - Map

  • Know your Fire Evacuation Zone # in Rossmoor  - Spreadsheet


  • YouTube Video: Response Plan to care for animals whose owners have been injured in an emergency

  • Help Button - List of Medical Response System Providers - From Rossmoor Counseling Services

  • Walnut Creek Second Hand Smoking Ordinance

  • Rossmoor News 11-1-17 article (reprint) on mass evacuation and alternative gates

  • Evacuation: Plan for Rossmoor and Q&A

  • "The Answer Book" for loved ones (provided by Rossmoor Counseling Services) - Your financial and personal information

  • Golden Rain Foundation (GRF) Emergency Operations Plan (EOP) - NEW

  • Golden Rain Foundation (GRF) Limited Role in Emergency Response

  • Public Safety and Security - Securitas

  • Rossmoor Annual Emergency Preparedness Organization (EPO)  FAIR

  • Rossmoor Community Phonebook (First Aid and Earthquake Preparedness)

  • TIPS: In case of a fire at Rossmoor (from EPO)

  • Resident Emergency/Disaster Information (REDI)

  • How to open your garage door when power is out

  • Emergency Contact Information FORM for Golden Rain Foundation (GRF)

Rossmoor Presentations and information handouts


  • Computer Club of Rossmoor - Tech Together - October 30, 2020. Topic: "TeleHealth" - YouTube video.   Presentation links and materials

  • Computer Club of Rossmoor presentation, 1-20-20, "Using Technology in Emergency Situations." Click here.

  • Rossmoor Counseling Services (website) - PowerPoint show 2-4-19; pdf

  • "Rumors, Myths and Realities" 4-1-19 presentation by Dennis Bell, GRF Public Safety Manager and Molly Ayres who heads Securitas.  PowerPoint show pdf

  • Lisa Katzke presentation notes from 12-3-19 Fire Safety talk

  • Rossmoor Counseling Services 2-3-20 presentation by Jill Meyers, LMFT, "Supporting Neighbors & Yourself following a Traumatic Event."  pdf

  • Disaster Preparedness Presentation - Sept 7 at Event Center.  Excellent information for all types of disasters.







  • "Why Cancer Patients need a Natural Disaster Plan" -(

  • Disaster Planning for Lung Disease and Sleep APNEA Patients

  • Access & Functional Needs "California Shakeout" Intro (video)

  • "Project Lifesaver" (Walnut Creek Police Dept.) - For caregivers of those with cognitive conditions (Dementia, Alzheimer's, etc.  A 24-7 bracelet or ankle band transmitter worn by citizens who could go missing.

  • People with Disabilities

  • OXYGEN USERS: Develop a plan for when there is a power outage

  • OXYGEN Dependency Tip Sheet

  • "OXYGEN IN USE" No Smoking SIGNS

  • PG&E: Medical Baseline Program (financial assistance program for customers who have special energy needs due to certain qualifying medical conditions during a power outage).  Information   |   Application



  • Dr. Terry Hill's Slide Show (pdf) from Rossmoor's "Fall Prevention Day, September 23, 2021

  • OLDER ADULT FALL PREVENTION - CDC (Fact Sheets, Brochures and much more)

  • VIDEO: "How you can get up from the floor (after a fall) - MacGyver style!"

  • VIDEO: "How to get seniors up from a fall" (Caregiver Training)

  • Kaiser: Fact sheet - Preventing fall-related injuries

  • "What do I do if I or someone else FALLS?" (pdf)


  • Stroke and Heart Attack Recognition for the Lay Person

  • Video: How to stockpile emergency medications (KING 5 News)

  • Safe drug/medicine use after an emergency (i.e., when affected by fire, flooding, unsafe water, etc.) - (FDA)

  • How to Administer First Aid (from the Mayo Clinic).  Information to help you during a medical emergency.

  • First Aid Training Classes (Red Cross)

SMARTPHONES: How authorities can access your emergency number(s) without a passcode



  • Financial Preparedness - (cash, household records and medical documents)

  • Emergency Financial First Aid Kit (FEMA)

  • "Is Your Financial Plan Future-Proof?  4 Quick Ways to Plan for the Unexpected (United Policyholders)

  • Tax Identity Theft (IRS) - Get an Identity Protection PIN number


PG&E - (See also wildfires)

  • 8 -31-23 CWSU - Wildfire Safety Update

  • "7 Saturdays to a More Fire-Resistant Home"

    • Episode 1: "Defensible Space Around Your Home" - video

    • Episode 2: "Clearing 100 Feet of Defensible Space" - video

    • Episode 3: "Three Affordable Things You Can Do to Harden Your Home" - video

    • Episode 4: "Making an Emergency Plan" - video

    • Episode 5: "Fire-Resistant Landscaping 101" - video

    • Episode 6: "A Guide to Making the Inside of Your Home More Fire Resilient" - video

    • Episode 7:  "Building a more Fire-Resistant Community" - video

  • "Power Saver Rewards Program"

  • Apply for Vulnerable Customer Program - Website / Form

  • Video: Gas safety training (Les Putnam, PG&E Public Safety Specialist)

  • Video: Electrical safety training (Les Putnam, PG&E Public Safety Specialist)

  • Video: How to stockpile emergency medications (KING 5 News)

  • Medical Baseline Program (financial assistance program for customers who have special energy needs due to certain qualifying medical conditions during a power outage).  Information   |   Application

  • Power outage: 1 800  743 5000

  • Video: Avoiding a Downed Power Line

  • Video: Explaining the "Public Safety Power Shutoff"

  • Self-Generation Incentive Program -SGIP (for Residents Who Need Powered Medical Devices)



  • Earthquake Preparedness for California Pet Owners

  • FREE Pet Safety Emergency Kit from ASPCA

  • YouTube Video: Response Plan to care for animals whose owners have been injured in an emergency

  • The PETS Act: Companion Animals Affected by Natural Disasters

  • YouTube Video: Response Plan to care For animals whose owners have been injured in an emergency

  • Pet Emergency Planning (Walnut Creek CERT)

  • Disaster Preparedness (ASPCA)

  • Pets - Get Ready Now (FEMA)

  • "My Pet" form

  • Pet Friendly Hotels in Walnut Creek Area

  • Pet Disaster Checklist  (CDC)

  • Video:  "Preparing Makes Sense for Pet Owners" (FEMA)

  • Pets in Peril - "PIP" - A volunteer organization within Rossmoor that has accepted responsibility for providing emergency shelter for stray animals and/or care for animals whose owners are being housed in Red Cross shelters. PIP has established its own procedures for response. In support of PIP’s mission, the GRF has supplied a shed, radios, and food and water for PIP response personnel. The Foundation has designated the Pickleball courts by Creekside as PIP’s animal care and shelter facility.

  • Air Filter Masks for Dogs - link

  • Pet Smoke Inhalation Risks



  • Water treatment and storage - containers (

  • Water treatment and storage in an emergency (EBMUD)

  • Water Safety (safety, currents, hazards)

  • Tips for Managing your Drinking Water (storage, sources, contamination, treatment) - FEMA

  • How to Get Emergency Drinking Water from your Water Heater

  • Video:  How to purify your water using bleach

  • Make your water safe - CDC - pdf



  • Rossmoor Insurance:  What is covered and what is not

  • What to do After a Natural Disaster (Bankrate) - Preparing for Severe Weather

  • United Policyholders: How to Adequately Insure for Disasters/Emergencies

  • Homeowners' Property Inventory Checklist

  • Disaster/Emergency Insurance Challenges for Californians



  • Contra Costa County Guidebook for Emergency Preparedness - "Don't be Scared, Be Prepared" (Ron Halog)

  • "Aging & Adult Services Guide"

  • 4 Steps to Prepare for Emergencies (from Alameda County)

  • Responding to Power Outages (U.S. Dept. of Energy)

  • Free Publications ( - Homeland Security)

  • "Make a Plan" - SF72

  • How to make a GO BAG from WikiHow

  • Comprehensive Guide to Everything El Nino (SF72)

  • Disaster Plan Worksheet (EBMUD)

  • Family Disaster Supplies & Preparedness Calendar

  • Home Safety Evaluation (checklist)

  • Sheltering in Place: Having a "Safe Room"   |  CSEPP: Preparing a Safe Room   |  CDC: Safe Rooms using plastic sheeting and duct tape (in a radiation emergency)

  • ABAG Resilience Program (promoting a more sustainable, resilient, and prosperous region where our communities are prepared to withstand and quickly recover from the effects of earthquakes and natural hazards.)

  • National Institute of Building Sciences - How society benefits when buildings can withstand natural disasters

  • "Discover hazards in your area" by inputting your address (Cal OES)

  • "How would you survive for 72 hours?" (OES - SF)

  • FLOODING:  Rare L.A. mega-storm could overwhelm dam and flood dozens of cities (L. A. Times)

  • Contra Costa County "Climate Action Plan - 2018"

  • Disaster Planning for Vegetarians



  • Do you have an emergency plan? (The Caregiver Connection)

  • Are you ready for disaster? (FEMA)

  • Checklist

  • Emergency kit for seniors and caregivers

  • "CareZone" app for smart phones - manage your health and prescriptions

  • "Project Lifesaver" (Walnut Creek Police Dept.) - For caregivers of those with cognitive conditions (Dementia, Alzheimer's, etc.  A 24-7 bracelet or ankle band transmitter worn by citizens who could go missing.

  • Personal preparedness for seniors and caregivers



  • FEMA Emergency Supply List

  • "Get Ready Walnut Creek" (C.E.R.T. Emergency Kit video)

  • Emergency Kit Supply Checklist (FEMA and DHS)

  • Disaster Supplies List (Ready Care Company)

  • Build a Kit (home and car) (Homeland Security)

  • Evacuation "GO BAG" (suggested) - one per person in household

  • "Be Prepared at Home" checklist for emergency supplies (CERT - Walnut Creek)

  • "SF 72" - Emergency Disaster Supplies

  • Picture of types of emergency supplies to have on hand ("Patti's Pantry")






  • Shake Alert (USGS) - How it Works  (Video) -  Download the App:   Website. 

    Add your phone to California’s exposure notification system to get COVID-19 exposure alerts and to protect those around you.

  • SIGN UP FOR FLEX POWER ALERTS.    Fact Sheet on alerts and warnings (California ISO)

  • ROSSMOOR NIXLE - Rossmoor Emergency Warning System - Text Rossmoor to 333111 to opt-in immediately.   sign up   Tip Sheet  (9-22-23)

  • WALNUT CREEK ALERT SYSTEM - (For "WCAlerts" Text WCAlert to 888777 - formerly Walnut Creek Nixle) - Tip Sheet -

  • NIXLE - Outside of Rossmoor/Walnut Creek - Emergency Warning System  - sign up

  •  Contra Costa County Alert System (CWS) - Tip Sheet -sign up

  • "PG&E Wildfire Safety Shut-Off Alerts:  Sign up for alerts

  •  USGS Earthquake Notification System - sign up

  • "Patch" - website (sign up for local Walnut Creek area breaking news and information)

  • "Nextdoor" - website (sign up for local Walnut Creek area news and information for residents)

  • Harris Greenberg's Tech Tips #8 on alert systems and mobile apps




  • Contra Costa County "Mini Guide" with important numbers

  • Using "988" for Behavioral/Suicide Crises Calls - PDF

  • Walnut Creek Police Department website - important phone numbers

  • Contra Costa County Disaster Preparedness numbers

  • Walnut Creek "E-Desk" at Gateway entrance. Available 24-7. File police reports, pay a citation, give crime tips and more!  Flyer

  • 9-1-1 is for life and death emergencies - "The Basics of Calling 9-1-1" - (pdf) - A presentation by the Walnut Creek Police Department

  • Urgent: Non-life-threatening: (925) 935-6400

  • Non-emergency:  (925) 943-5844 (General information and questions).  Report an incident that is not occurring at this time)

  • Contra Costa County Sheriff:  (925) 646-2441

  • Pleasant Hill Police Department: (925) 288-4600 (press 0)

  • Concord Police Department: (925) 671-3333

  • CHP:  707-641-8300 - (Regional Dispatch Center in Vallejo) All 9 Bay-Area Counties

  • BART Police Department: 510-464-7000
    (Regional Dispatch Center in Oakland) All BART Property

  • Power outage:   PG&E 1-800-743-5000

  • Traffic information:  5-1-1

  • Social Services (Contra Costa Crises Center): 2-1-1 - 24/hour

  • Phone trouble:  6-1-1

  • FIND a Pay Phone in an emergency


  • Telephone Scams (from the Walnut Creek Police Department)

  • Social Security Scams

  • EPO Informational Presentations:  "The Basics of Calling 911" (Walnut Creek Police Department)

  • Video: Avoiding a Downed Power Line

  • C.E.R.T. Training

emergency supplies
First Aid/Medical
Alert Systems-Phone apps
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