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Resident Resources

 

EMERGENCY PLANNING

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ROSSMOOR

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  • Public Safety/Wildfire Presentation (Tom Cashion, GRF Public Safety Manager)

  • Active Shooter Safety:  "Run - Hide - Fight" video from FBI.

  • Wildfire Preparedness & Evacuation - How to get Ready

  • Shelter info - post-disaster or evacuation:  Text “shelter94595” to 43362 for open nearby shelters

  • Rossmoor Emergency Information form - The information requested is for each unit/manor.  In case of an emergency, to assist you or to notify the proper person (for Rossmoor Member Records).

  • Front Door Evacuation Notice

  • Rossmoor Insurance BROCHURE:  "What is covered and what is not"

  • EPO/RED CROSS BLOOD DRIVES - Sign up (when asked for "zip code" type in rossmoorca).  Donor Tip Sheet.  For more information, contact Colene Trinterud: Email: trint@att.net.

  • Know Your Fire Evacuation Zone # - Have a Fire Evacuation Plan (from GRF) - Map

  • Know your Fire Evacuation Zone # in Rossmoor - Spreadsheet

  • EPO ZOOM MEETINGS & WEBINARS

  • YouTube Video: Response Plan to care for animals whose owners have been injured in an emergency

  • Help Button - List of Medical Response System Providers - From Rossmoor Counseling Services

  • Walnut Creek Secondhand Smoking Ordinance

  • Rossmoor News 11-1-17 article (reprint) on mass evacuation and alternative gates

  • Evacuation: Plan for Rossmoor and Q&A

  • "The Answer Book" for loved ones (provided by Rossmoor Counseling Services) - Your financial and personal information

  • Golden Rain Foundation (GRF) Emergency Operations Plan (EOP)

  • Golden Rain Foundation (GRF) Limited Role in Emergency Response

  • Public Safety and Security - Securitas

  • Rossmoor Annual Emergency Preparedness Organization (EPO) FAIR

  • Rossmoor Community Phonebook (First Aid and Earthquake Preparedness)

  • TIPS: In case of a fire at Rossmoor (from EPO)

  • Resident Emergency/Disaster Information (REDI)

  • Emergency Contact Information FORM for Golden Rain Foundation (GRF)

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How to Open or Close Your Garage Door When the Power is Out

(See the list of Frequently Asked Questions for More Details)

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  • Case 1 - IF YOUR GARAGE IS CONNECTED TO YOUR HOUSE, so that you can get inside the garage when the power is out.   Here is the LINK to a 2-minute YouTube video.

  • Case 2 - IF YOUR GARAGE IS NOT CONNECTED TO YOUR HOUSE, but is a stand-alone structure, it is a little more complicated.  Just like in Case 1, you need to disconnect the garage door opener from the garage door by pulling down on a rope or cable to release the latch connecting the door from the garage door opener motor. 

     Here is the LINK to a 2-minute YouTube video.

     If you never received a key for your “Vault Release” garage door, or if is lost or the lock is not working, you can get                    replacement keys and/or locks from Vee Industries by using this LINK to their website.

  • Case 3 - YOUR GARAGE DOOR OPENER HAS AN 8-HOUR BACKUP BATTERY, AND CAN SURVIVE A POWER OUTAGE.  GARAGE DOOR OPENERS BEGAN TO REQUIRE BATTERY BACKUPS IN CALIFORNIA STARTING JULY 1, 2019, DUE TO SENATE BILL NO. 969, which was enacted in response to safety concerns during power outages. This law mandates that all newly installed residential garage door openers must include a battery backup system.

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Rossmoor Presentations and information handouts

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  • EPO ZOOM MEETINGS & WEBINARS

  • Computer Club of Rossmoor - Tech Together - October 30, 2020. Topic: "TeleHealth" - YouTube video.   Presentation links and materials

  • Computer Club of Rossmoor presentation, 1-20-20, "Using Technology in Emergency Situations." Click here.

  • Rossmoor Counseling Services (website) - PowerPoint show 2-4-19; pdf

  • "Rumors, Myths and Realities" 4-1-19 presentation by Dennis Bell, GRF Public Safety Manager and Molly Ayres who heads Securitas.  PowerPoint show;  pdf

  • Lisa Katzke presentation notes from 12-3-19 Fire Safety talk

  • Rossmoor Counseling Services 2-3-20 presentation by Jill Meyers, LMFT, "Supporting Neighbors & Yourself following a Traumatic Event."  pdf

  • Disaster Preparedness Presentation - Sept 7 at Event Center.  Excellent information for all types of disasters.

 

  OTHER

 

SPECIAL NEEDS / MEDICAL

 

SPECIAL NEEDS

  • "Why Cancer Patients need a Natural Disaster Plan" -(Asbestos.com)

  • Disaster Planning for Lung Disease and Sleep APNEA Patients

  • Access & Functional Needs "California Shakeout" Intro (video)

  • "Project Lifesaver" (Walnut Creek Police Dept.) - For caregivers of those with cognitive conditions (Dementia, Alzheimer's, etc.  A 24-7 bracelet or ankle band transmitter worn by citizens who could go missing.

  • People with Disabilities

  • OXYGEN USERS: Develop a plan for when there is a power outage

  • OXYGEN Dependency Tip Sheet

  • "OXYGEN IN USE" No Smoking SIGNS

  • PG&E: Medical Baseline Program (financial assistance program for customers who have special energy needs due to certain qualifying medical conditions during a power outage).  Information   |   Application

 

FALLS

  • Dr. Terry Hill's Slide Show (pdf) from Rossmoor's "Fall Prevention Day, September 23, 2021

  • OLDER ADULT FALL PREVENTION - CDC (Fact Sheets, Brochures and much more)

  • VIDEO: "How you can get up from the floor (after a fall) - MacGyver style!"

  • VIDEO: "How to get seniors up from a fall" (Caregiver Training)

  • Kaiser: Fact sheet - Preventing fall-related injuries

  • "What do I do if I or someone else FALLS?" (pdf)

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MEDICAL / FIRST AID

  • Stroke and Heart Attack Recognition for the Lay Person

  • Video: How to stockpile emergency medications (KING 5 News)

  • Safe drug/medicine use after an emergency (i.e., when affected by fire, flooding, unsafe water, etc.) - (FDA)

  • How to Administer First Aid (from the Mayo Clinic).  Information to help you during a medical emergency.

  • First Aid Training Classes (Red Cross)

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SMARTPHONES: How authorities can access your emergency number(s) without a passcode

     

FINANCIAL

  • Financial Preparedness - Ready.gov (cash, household records and medical documents)

  • Emergency Financial First Aid Kit (FEMA)

  • "Is Your Financial Plan Future-Proof?  4 Quick Ways to Plan for the Unexpected (United Policyholders)

  • Tax Identity Theft (IRS) - Get an Identity Protection PIN number

 

PG&E - (See also wildfires)

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  • 8 -31-23 CWSU - Wildfire Safety Update

  • "7 Saturdays to a More Fire-Resistant Home"

    • Episode 1: "Defensible Space Around Your Home" - video

    • Episode 2: "Clearing 100 Feet of Defensible Space" - video

    • Episode 3: "Three Affordable Things You Can Do to Harden Your Home" - video

    • Episode 4: "Making an Emergency Plan" - video

    • Episode 5: "Fire-Resistant Landscaping 101" - video

    • Episode 6: "A Guide to Making the Inside of Your Home More Fire Resilient" - video

    • Episode 7:  "Building a more Fire-Resistant Community" - video

  • "Power Saver Rewards Program"

  • Apply for Vulnerable Customer Program - Website / Form

  • Video: Gas safety training (Les Putnam, PG&E Public Safety Specialist)

  • Video: Electrical safety training (Les Putnam, PG&E Public Safety Specialist)

  • Video: How to stockpile emergency medications (KING 5 News)

  • Medical Baseline Program (financial assistance program for customers who have special energy needs due to certain qualifying medical conditions during a power outage).  Information   |   Application

  • Power outage: 1 800 743 5000

  • Video: Explaining the "Public Safety Power Shutoff"

  • Self-Generation Incentive Program -SGIP (for Residents Who Need Powered Medical Devices)

    

  PETS

  • Earthquake Preparedness for California Pet Owners

  • FREE Pet Safety Emergency Kit from ASPCA

  • YouTube Video: Response Plan to care for animals whose owners have been injured in an emergency

  • The PETS Act: Companion Animals Affected by Natural Disasters

  • YouTube Video: Response Plan to care For animals whose owners have been injured in an emergency

  • Pet Emergency Planning (Walnut Creek CERT)

  • Disaster Preparedness (ASPCA)

  • Pets - Get Ready Now (FEMA)

  • "My Pet" form

  • Pet Friendly Hotels in Walnut Creek Area

  • Pet Disaster Checklist  (CDC)

  • Video:  "Preparing Makes Sense for Pet Owners" (FEMA)

  • Pets in Peril - "PIP" - A volunteer organization within Rossmoor that has accepted responsibility for providing emergency shelter for stray animals and/or care for animals whose owners are being housed in Red Cross shelters. PIP has established its own procedures for response. In support of PIP’s mission, the GRF has supplied a shed, radios, and food and water for PIP response personnel. The Foundation has designated the Pickleball courts by Creekside as PIP’s animal care and shelter facility.

  • Air Filter Masks for Dogs - link

  • Pet Smoke Inhalation Risks

 

WATER

  • Water treatment and storage - containers (beprepared.com)

  • Water treatment and storage in an emergency (EBMUD)

  • Water Safety (safety, currents, hazards)

  • Tips for Managing your Drinking Water (storage, sources, contamination, treatment) - FEMA

  • How to Get Emergency Drinking Water from your Water Heater

  • Video:  How to purify your water using bleach

  • Make your water safe - CDC - pdf

     

 INSURANCE (HOME)

  • Rossmoor Insurance:  What is covered and what is not

  • What to do After a Natural Disaster (Bankrate) - Preparing for Severe Weather

  • United Policyholders: How to Adequately Insure for Disasters/Emergencies

  • Homeowners' Property Inventory Checklist

  • Disaster/Emergency Insurance Challenges for Californians

     

 EXTREME HEAT RESOURCES

 

 OTHER

 

CAREGIVERS:

  • Do you have an emergency plan? (The Caregiver Connection)

  • Are you ready for disaster? (FEMA)

  • Checklist

  • Emergency kit for seniors and caregivers

  • "CareZone" app for smart phones - manage your health and prescriptions

  • "Project Lifesaver" (Walnut Creek Police Dept.) - For caregivers of those with cognitive conditions (Dementia, Alzheimer's, etc.  A 24-7 bracelet or ankle band transmitter worn by citizens who could go missing.

  • Personal preparedness for seniors and caregivers

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EMERGENCY SUPPLIES (SUGGESTIONS)

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  • NEW - FRS (Walkie Talkies) for communicating with your neighbors in an emergency.  Recommended

  • FEMA Emergency Supply List

  • "Get Ready Walnut Creek" (C.E.R.T. Emergency Kit video)

  • Emergency Kit Supply Checklist (FEMA and DHS)

  • Disaster Supplies List (Ready Care Company)

  • Build a Kit (home and car) (Homeland Security)

  • Evacuation "Grab N Go Bag" (suggested) - one per person in household

  • Emergency Preparedness & Grab n Go TIP SHEET

  • "Be Prepared at Home" checklist for emergency supplies (CERT - Walnut Creek)

  • "SF 72" - Emergency Disaster Supplies

  • Picture of types of emergency supplies to have on hand ("Patti's Pantry")

      

  WHERE TO PURCHASE SUPPLIES

   

 

​​EMERGENCY ALERT SYSTEMS & MOBILE PHONE APPS

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  • Shake Alert (USGS) - How it Works (Video) - Download the App:   Website. 

  • "CA NOTIFY"
    Add your phone to California’s exposure notification system to get COVID-19 exposure alerts and to protect those around you.

  • SIGN UP FOR FLEX POWER ALERTS.    Fact Sheet on alerts and warnings (California ISO)

  • ROSSMOOR NIXLE - Rossmoor Emergency Warning System - Text Rossmoor to 333111 to opt-in immediately.   sign up   Tip Sheet (9-22-23)

  • WALNUT CREEK ALERT SYSTEM - (For "WCAlerts" Text WCAlert to 888777 - formerly Walnut Creek Nixle) - Tip Sheet -

  • NIXLE - Outside of Rossmoor/Walnut Creek - Emergency Warning System - sign up

  •  Contra Costa County Alert System (CWS) - Tip Sheet -sign up

  • "PG&E Wildfire Safety Shut-Off Alerts:  Sign up for alerts

  •  USGS Earthquake Notification System - sign up

  • "Patch" - website (sign up for local Walnut Creek area breaking news and information)

  • "Nextdoor" - website (sign up for local Walnut Creek area news and information for residents)

  • Harris Greenberg's Tech Tips #8 on alert systems and mobile apps

     

  MOBILE PHONE & APPS

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TELEPHONE NUMBERS

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  • Contra Costa County "Mini Guide" with important numbers

  • Using "988" for Behavioral/Suicide Crises Calls - PDF

  • Walnut Creek Police Department website - important phone numbers

  • Contra Costa County Disaster Preparedness numbers

  • Walnut Creek "E-Desk" at Gateway entrance. Available 24-7. File police reports, pay a citation, give crime tips and more!  Flyer

  • 9-1-1 is for life and death emergencies - "The Basics of Calling 9-1-1" - (pdf) - A presentation by the Walnut Creek Police Department

  • Urgent: Non-life-threatening: (925) 935-6400

  • Non-emergency:  (925) 943-5844 (General information and questions).  Report an incident that is not occurring at this time)

  • Contra Costa County Sheriff:  (925) 646-2441

  • Pleasant Hill Police Department: (925) 288-4600 (press 0)

  • Concord Police Department: (925) 671-3333

  • CHP:  707-641-8300 - (Regional Dispatch Center in Vallejo) All 9 Bay-Area Counties

  • BART Police Department: 510-464-7000
    (Regional Dispatch Center in Oakland) All BART Property

  • Power outage:   PG&E 1-800-743-5000

  • Traffic information:  5-1-1

  • Social Services (Contra Costa Crises Center): 2-1-1 - 24/hour

  • Phone trouble:  6-1-1

  • FIND a Pay Phone in an emergency

TRAINING

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  • Telephone Scams (from the Walnut Creek Police Department)

  • Social Security Scams

  • EPO Informational Presentations:  "The Basics of Calling 911" (Walnut Creek Police Department)

  • Video: Avoiding a Downed Power Line

  • C.E.R.T. Training

emergency supplies
First Aid/Medical
Alert Systems-Phone apps
Numbers
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Training

© 2020 - Rossmoor EPO  |  CONTACT:  EPO Board of Directors - rossmoorepo@gmail.com 

1001 Golden Rain Road, Walnut Creek, CA  94595 - Rev. 3-23-26

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